Communication skills

Getting your message across while making others feel heard


Whether it’s in our personal lives or at work, we all know that communication is key. Yet communication is more than just being a good speaker or writer. It’s also about being an active listener and creating a climate in which effective exchanges can thrive. It takes self-awareness and emotional intelligence to up your communication game. That’s what this course offers you.

  • Expand your self-knowledge and build your confidence as a communicator.
  • Learn to read the room: monitoring the emotions and intentions behind people’s words.
  • Convey your message with authenticity and impact while building relationships.

"Stronger communication within the teams leads to efficiency and greater trust."

Communication is never a one-way street. If you want others to be open to your message, you must create a climate of trust. Above all, that means listening and taking other people’s perspectives seriously. Their need to feel heard and understood is just as valid as yours. It takes empathy, respect and authenticity to truly connect.

This course helps you to navigate the human psychological aspects of effective communication. Yet interpersonal aspects are only one part of the bigger picture. You’ll also explore your relationship with yourself, examining your underlying beliefs and gaining the self-awareness and skills it takes to contribute to the conversation. Becoming a self-aware, listener-focused communicator will benefit you in every area of your life.

Improving your communication skills is one of the best things you can do to increase your chances of success in your business or personal life. If you’re ready to gain the necessary insights and tools to become an effective communicator, then this course is a great place to start. It’s available to any individual, project leader or manager interested in boosting their impact.


  • Understanding universal communication principles and patterns.
  • Adapting your communication to suit the situation or target audience.
  • Communicating effectively to reach your goals.
  • Knowing when to change your communication strategy to achieve better results.
  • How to effectively deliver bad news.
  • Dealing with difficult communicators while staying true to your own values.
  • Recognizing cultural aspects of verbal and non-verbal communication.
  • Giving and receiving constructive feedback.
  • Analyzing communication pitfalls and creating a positive communication culture.


  • Your colleagues see you as a strong communicator and active listener.
  • Your colleagues feel personally engaged in your communications.
  • Your colleagues be more open to exchanging ideas with you.

What are your learning needs? Choose your most relevant program.



  • 11-week program
  • Face to face or virtual 
  • Ongoing support by facilitator
  • Coaching
  • Effect scans
  • Speedy delivery
  • Easily scalable 
  • Available in multiple languages

Boost program

  • 5-week program
  • Workload of 1 hour a week
  • Ongoing support by online facilitator
  • Speedy delivery
  • Easily scalable 
  • Available in multiple languages
  • No development costs

Custom program

  • Custom made program


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