Skip to content
Client story Government & defense

Social safety built into the training curriculum of the armed forces

Social and psychological safety within teams lead to better team performance, professionalism, collaboration, innovation and creativity. Essential components within the Dutch Ministry of Defence for the protection of the Netherlands and our allies.

With these principles, Relevance has been working as a learning partner with the Ministry of Defence in the field of leadership and social safety in the Netherlands since 2020 and since 2023 also in the Caribbean part of the Kingdom of the Netherlands.

Dutch Ministry of Defence Netherlands and the Caribbean Since 2020
Download the complete case study

Want to know more about the social security program at the Ministry of Defense? Download the case study.

Download
40+training programs with social safety built in
20+ trainersin a dedicated, permanent team
2020learning partner since, Caribbean since 2023
2 languagesDutch and Papiamentu, with local actors
Organization Dutch Ministry of Defence
Program Strengthening social and psychological safety, custom curriculum in three phases
Audience Commanders, managers and their teams
Format Face-to-face training with actors, catalog of programs per team
Since 2020; Caribbean since 2023
Region Netherlands and the Caribbean part of the Kingdom
01The challenge

Strengthening social and psychological safety

The Dutch Ministry of Defence puts social safety and integrity high on its agenda. A socially safe working environment is essential for the effectiveness of the team and therefore the operation. The Ministry of Defence wants to stimulate this desired behaviour.

The current policy pays attention to preventing undesirable behaviour, just as social safety focuses on encouraging desired behaviour and valuing differences.

Defence's integrity policy is based on the 3 principles 'promote, monitor and consider', which must always be in balance. Strengthening a socially secure team is seen as an important pillar for promoting an honest and therefore reliable defence force.

Dutch armed forces personnel on a march in the mountains
02The approach

Safe and inclusive working environment

Completely eliminating undesirable behaviour cannot be achieved through measures alone. That is why a proactive approach is essential. This means that the Ministry of Defence pays attention to early detection and an appropriate response to these types of situations through training.

An important part of this is improving registration procedures and carefully analysing reports of undesirable behaviour. By learning from this, the working environment can be structurally improved.

The focus of the Relevance training courses is on creating a safe and inclusive working environment. We continuously evaluate our approach and adjust it where necessary. The aim is to create an organization that not only responds to incidents, but also as a learning organization that continuously improves.

Helicopters of the Dutch armed forces flying over the coast

A defence-wide approach in 3 phases

Phase 1

Implementation

Implementing the regulations to comply with the legal requirements of social safety.

Phase 2

Mastering the training

Continuing to grow in the field of social safety and mastering the training so that it can be used in practice.

Phase 3

Continuously improving

Securing, evaluating, learning and continuously improving to grow into a learning organisation.

The assignment: a custom-made curriculum

To be able to comply to the three set phases, Relevance has developed a custom-made curriculum.

In a military organization, camaraderie is essential: "We leave no one behind, we protect and strengthen each other." Social safety is about protecting each other from undesirable behavior, valuing individual differences and the opportunity to learn from mutual trust.

These are therefore also the core values of the custom-made training courses. With a permanent team of more than 20 trainers, we developed training courses in the areas of valuing differences, speaking out - discussing - addressing, and dealing with diversity, equality and inclusion (DEI).

A landing craft of the Dutch armed forces on a snowy shore

Way of working

  • Custom-made training programs.
  • Catelog of trainings from which managers can order programs for their team.
  • A dedicated team of more than 20 local trainers
  • 40+ years of experience with large groups, uniformed professions, and the public domain.
  • Expertise regarding setup, scientifically substantiated interventions, didactic skills, innovative working methods and high-quality support.

Social & psychological safety, also in the Dutch Antilles

Since 2023, the armed forces are also active on the Caribbean islands of our Kingdom: Aruba, Curaçao and Sint Maarten.

Taking a different approach

Due to their specific location, cultural differences and activities, our training courses require a different approach. Together with our local partner Teamwork Caribbean, Relevance has developed unique training courses in which, with the help of local actors, training is provided in the field of leadership and social safety in both the Dutch and Papiamentu language.

Working with our own case studies, and with the option to communicate in the local language, the outcomes contribute enormously to the impact we have when it comes to awareness and increasing social and psychological safety in daily work. Do you want to know more about what The Dutch Ministry of Defence does in the Caribbean, among other things? Watch the series 'Coast Guard Caribbean' on National Geographic.

Training with local actors in the Caribbean
A coast guard vessel in front of the waterfront of Willemstad, Curaçao
03What changed

Results

Social and psychological safety was an important theme within our organization, but we lacked a concrete approach. The training helped us to clarify the frameworks and develop a systematic approach. The management team has had in-depth discussions about our role in promoting social safety. Through practical simulations with experienced trainers and actors from Relevance, the group has gained valuable insights that we can immediately apply in practice for better social safety. The combination of theory and practice has ensured that we are now well-prepared to create and maintain a safe working environment. The design of the training, structure and implementation have been very helpful to us.

R.L. BrökerCommander Caribbean Security Area
04Takeaways

The biggest takeaways

  1. 1

    Rules prevent, training enables: social safety grows when people practice the conversation, not when they read the policy.

  2. 2

    A phased curriculum (comply, master, improve) turns a compliance requirement into a learning organization.

  3. 3

    Local language and local actors are what make the same program land in a different culture.

Take this story with you

A one-page PDF with the key items, the numbers and the biggest takeaways. Handy for a meeting, or to forward.

Download the PDF

Working on something similar?

Every client story here started with a question about the capability an organization needed next. Bring yours, and we will tell you what would work in your situation.