Blended Learning: making learning journeys relevant for today’s workforce
Working in blended learning, colleagues Ben and Theo call it a dream come true. Why do they feel this way? How can blended learning become the dream for your organization? ‘When you are having fun, you’re learning!’ This episode is full of tips such as gamification, flip the classroom, competition and buddy teams.
‘The future is now, not tomorrow!’ According to Ben and Theo, including tech in your learning journeys is no longer a question, it’s what learners need – especially because learning needs to be available on demand, mobile and personalized. At the end they give you a very good tip to invigorate your learning program.
In a world where learning must adapt to rapid changes, blended learning is emerging as a powerful solution. In the latest episode of The Learning Company Podcast, host Jim Morris speaks with Theo Albers and Ben Klinkhamer—blended learning consultants at Relevance Learning—about how organizations can design learning journeys that work for people now and in the future.
Guests: Theo Albers & Ben Klinkhamer (Blended Learning Consultants, Relevance Learning)
Why blended learning?
For Theo and Ben, blended learning isn’t just about using technology—it’s about connecting people with tools that enhance their growth. “I’m just living my dream job,” says Theo. “Helping people with my creativity and using the coolest technology to give them that little push—it’s what gets me up in the morning.”
Ben adds, “For me, it’s about making the connection between technology and people. Seeing learners smile after completing a journey, knowing they can apply what they learned—that’s why I do this.”
Common misconceptions about blended learning
One of the biggest misconceptions? That creating a blended learning journey is as easy as clicking a button.
“People think you can just take a classroom training, add a few online elements, and you’re done,” says Ben. “But in reality, online methods require a different approach. The learner’s experience—ease of access, flow, engagement—makes or breaks the journey.”
Theo adds, “There’s so much potential for immersive journeys with today’s technology, but it’s often underused. Blended learning should be about more than just homework and a facilitated session.”
How Relevance Learning designs effective blended journeys
At Relevance Learning, blended learning means creating flexible, engaging programs tailored to modern learners—especially mobile-first generations like Gen Z. “Our learning journeys are designed so people can learn wherever and whenever they want—on their phones, on the train, even on the couch,” says Theo.
Ben explains, “We co-design programs with clients, integrating with their existing learning management systems or platforms. And we collaborate with partners like CrossKnowledge, allowing us to steer learning with data and adjust based on what engages learners.”
Professional facilitators also play a key role. “We train and certify facilitators to lead virtual sessions and stay visible on online platforms, supporting learners every step of the way,” says Ben.
Making it fun: Gamification and Buddy Systems
Blended learning doesn’t have to be boring. “We use gamification—points, badges, leaderboards—and even create escape rooms to make learning interactive and fun,” Theo shares.
Ben highlights the buddy system: “Pairing learners up gives accountability and builds connection. After experimenting in the workplace, buddies come back together to share insights and challenges.
Measuring impact
How do you know if blended learning works? Relevance uses surveys, 360-degree feedback tools, and real-time data to evaluate success. “We measure how well learners apply new skills in their workflow and adjust programs as needed,” explains Ben.
Is your training portfolio up-to-date?
Ask yourself the following 8 questions and see how Relevance can help you reinvigorate your learning journeys.
Invigor-8 checklist
1. Is it a blended mix of online and classroom learning?
We offer learners the content online, and reserve most face to face time for practice and application. The result is confident learners who are able to quickly apply theory in practice.
2. Is there transfer and application to your workplace?
We use personal cases and relevant practical assignments throughout the program. You will see learners purposely apply new behavior on the work floor.
3. Is it easily accessible and mobile?
Our platform seamlessly links to your existing LMS and the content is also available in an app. You can see participants learn in any place at any time suitable for them.
4. Are your learners motivated to stay invested?
We let learners formulate their own learning goals, which enables personal investment and creates a sense of urgency. Learners speak about the training and look forward to continue learning.
5. Is it full of social learning moments?
With regular feedback and nudges from other participants, managers and the trainer, both online and offline, we facilitate a feeling of togetherness. You will see an increase of trust, cooperation, people learning from each other and best practice sharing.
6. Is there gamification?
When appropriate, we use scoring points, badges and leaderboards that generate extrinsic motivation. You see friendly competition between learners and enthusiasm to finalize a program.
7. Is there an online facilitator available at all times?
Our certified trainers facilitate both on the online platform and in the classroom. Learners feel confident because they have sufficient support when and where they need it.
8. Do you evaluate your program’s effectiveness?
We can assist you in deciding what you want to know about the training’s effectiveness, and we offer multiple ways of evaluation; including 360 degree feedback. Resulting in a clear view on the learning journeys impact on your strategic objectives.
About The Relevance Podcast
The Relevance Podcast explores what it means for organizations and employees to stay relevant in today’s rapidly changing world. With diverse speakers sharing their expertise, personal stories, and real-world case studies, every episode offers insights, tips, and practical advice—useful for both your professional and personal life. Now, and in the future.
Listen the Relevance Podcast via Spotify.
