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Personal Effectiveness
Assertiveness: Short and Powerful
Give your decisiveness a serious boost.
Overview
A short, practical program in which professionals learn to state what they want clearly, hold a position under pressure and say no without damaging the relationship.
What you’ll learn
- Recognize your own pattern between avoiding and overreacting
- State what you want clearly, without apology or aggression
- Say no and set a boundary while keeping the relationship intact
- Stay composed when someone pushes back hard
- Turn a difficult conversation into a workable agreement
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